Contact EIGTWEN

Every product page on this site has a Check Price button that takes you directly to our authorized retail partner, where all orders ship fast within the USA. Buying through our partner guarantees you receive a genuine EIGTWEN product with full support coverage.

No — the air dry clay glazes and varnishes are decorative finishes and should not be used on surfaces that touch food. If you need a food-safe product, our Bio Kintsugi Repair Kit uses a food-safe resin that tolerates everyday washing once fully cured.

A thin coat is touch-dry in about an hour, and fully cured in 24 hours. For maximum protection we recommend two thin coats over one thick coat, letting each dry in between.

For typical home use, every three months or roughly every 40 hours of running. If you hear squeaking or feel the belt hesitate, lubricate sooner. One 500ml bottle covers about a year of regular maintenance.

No. Both kits are designed for complete beginners: every tool is included and the step-by-step instructions assume you have never tried the craft before. Cyanotype needs only sunlight and water; kintsugi needs about an hour of careful, relaxing work.

Orders placed through our authorized retail partner typically leave the warehouse within 24 hours and arrive within 2–5 business days anywhere in the contiguous US.

Email support@eigtwen.com with your order number and a photo, and we will ship a replacement free of charge — no return paperwork for most cases. Every EIGTWEN product is covered against manufacturing and transit defects.